Roxana Carcelen, MD

All staff were professional and courteous. Very little wait time. Doctors was thorough and explained everything in a patient, simple manner.

I am always impressed and grateful for Dr. Carcelen and her staff. Everyone is so supportive and kind. It’s an unusual experience these days. Her compassion and interest for others flows over into her staff.

Very happy with medical services.

Dr Carcelen explained very clearly using my CPAP and the new settings

So quiet and clean…. Relaxing my Dr is always on time and everyone is so nice and polite

Efficient

Due to my disability, hearing aides and hearing loss, this doctor was careful to make sure I understood her questions not all doctors do that.

Good visit and met all my needs.

Friendly helpful staff

Always informative and helpful !

Convenient and courteous

It was a pleasant experience

Had to follow up several times to set appointments

Efficient smooth visit. Greatly appreciate Dr. Carcelen’s time & expertise. Office staff pleasant and most helpful.

Rushed

Staff were all friendly and helpful. Office staff, Taylor and Dr. Carcelen were very thorough and took time to explain everything.

The doctor was not compassionate. She did not let me talk. She did not even read the questionnaire of my symptoms that took me 30 min to fill out. It seemed like she came in to see me with preconceived ideas of my problems without caring to listen to my concerns. She was ver dismissive to anything I asked and was in a rush to end the visit. I would never see her again an am furious that I had to wait over 6 months for this appointment and had to pay so much for a useless evaluation.

The staff and medical provider were very friendly and professional!

Dr was on schedule.

Friendly and professional

Best doctor for my problems in the world thanks a lot

Great care!

All that I could ask for. Timely, professional and courteous.

I preregistered online. My interaction with staff was pleasant and helpful, my doctor very competent. Parking is excellent.

Ample reminders of appointment, pre appointment registration and check in( timeliness of visit all made for an excellent experience. My doctor is astute to my needs.

Great visit

Dr. Carcelen is very easy to talk with and helpful with my sleep concerns, including my CPAP.

Excellent care. Both very professional and personable.

Love Dr. Carcelen sand her staff ..really feel like my problems are being addressed 😊

Great will seem to get something done. With a smile

Excellent, as usual

Dr Carcelen was very knowledgeable about my medical issues and was very helpful.Her bedside manners were excellent.

Love the clean and new facility. Parking was convenient and it’s very close to my home. The staff and Dr. Carcenlen were all professional and thorough. I really feel Dr. Carcelen cares about my well being and treats my conditions as such. Highly recommend UAB Pulmornary Med West.

I like my sleep dr

Dr. Carcelen is very professional and shows care and concern as well as listening to all my issues.

Great doctor who truly cares. Thank you for all you do to keep our community healthy.

I’ve been her patient for over 15 yrs

Dr. Carcelen’s medical visit fulfilled my expectations

I love Dr. Carcelen. She is so thorough. She always explains things well. She answer all my questions. The nurse was exceptional as well. My appointment went really well and fast.

We love Dr. R. Carcelen!

Really liked the doctor and staff.

Actually referred a friend the morning after my appointment. Dr. Carcelen is great.

They were very helpful with my problem.

Friendly and very professional!

Friendly staff

It is not good that I have to wait 4 months for a sleep study!!!

Doctor & staff great

Attending ""nurse"" was outstanding

Pleasant, helpful and caring Doctor!

Dr Carcelen is really one of the best physicians I have ever seen. She is very thorough, kind and pleasant… wish all of my providers were like her

The doctor and staff are amazing!

I recommend it to prevent other issues in the future for sleep problems not treat it

Very professional and courteous staff. Very impressed

Great staff. Clean facility.

Excellent presentation, discussion, answering questions, giving suggestions Exam was through,not many doctors exam patients any more Thanks for having excellent staf

Only that UAB Highlands Hospital is great!

The support staff and Dr. Roxana Carcelen were excellent.

Well oiled machine. Wait time non-existent.

Excellent service

Dr Carcelen is so very good. She helps me so very much!! Her staff support her great!!

The staff were amazing

Everyone in this office was very friendly and helpful!❤️

Everyone was very welcoming, polite, and professional

Great service from all staff!

It was fast and efficient like never before.

Great job 👏

confidence in my doctor’ experience to keep me well; well run procedures and exams.

It was my first visit and I was extremely impressed!

Dr Roxana Carcelen is a wonderful lady!

Wonderful, well-oiled machine. No wait time, professional service, friendly people, loved my doctor, Dr. Carcelen.

Everyone from check in to check out was so nice and very professional!

The hole reason for the sleep study was to see how severe my apnea was for possible GLP1 to help with weight loss and apnea , when I came back for the results the Dr advised she doesn't have time to manage patients for GLP. Not satisfied with her that she doesn't have time for her patients . Won't be back !!

Friendly staff

The provider took her time to talk to me. In the 2 years I have went to a different provider I never even met the physician and the NP was in and out of the room and never had a conversation with me. I had a great experience and highly recommend this physician.

The location is perfect, the staff is well trained with great personalities. I really like Dr. Carcelen and the care she provides.

Doctor was very rude in answering questions. Seemed only interested in CPAP issues and not other breathing concerns.

Great staff except for the nurse (? one who took vitals) was rude

Waited about five minutes to be called back which is amazing. Everyone was very nice and and completely annswered my questions.

Great

The facility was clean and the staff efficient!

Excellent service by the Doctor and Staff!

Roderick was awesome and so was Dr. C!

No. It was good. Took a while to get the appointment which is probably typical these days.

Atmosphere

No, I was completely satisfied with my visit

This was the second time visiting. The staff were so helpful on both occasions as well as the doctor. The environment, staff and doctor are noticeably better than any other medical experience I've had. They are doing something different and better than other providers. Excellent experience!

I had a great experience, the staff and the physician were very welcoming, friendly and professional and I felt very comfortable.

Gorgeous facility that we are paying for!

Dr. Carcelen and her team at UAB West Pulmonology are fabulous! Caring, thoughtful, patient oriented, etc...

Dr Roxana Carcelen is smart and explain things well. She takes her time with her patients.