Karlee Loftin, MD

Very nice and excellent care. Would recommend UAB highly.

Awesome!

My hand therapist is the best

Everyone working there are very kind and friendly.

Great experience. Friendly and helpful doctor and staff.

Every one was great and i like my Dr.

Everything is good!

Everyone there has been so friendly and nice. And welcoming to make you feel good at a time that you're not feeling well.And they did an excellent job

Concern for patient

Yes, I think it's horrible that I have pain due to my keinbocks disease, and UAB is not willing to help with my pain until I get surgery. X-rays, MRIs and all show my condition and y'all are saying there isn't anything to be prescribed to help with the pain. My family doc, referring doctors have helped as much as they could, and gave me a pain medicine until I got in there with UAB and UAB says there's nothing they can do! I don't believe that, and I shouldn't have to live in this pain when I know there's something they can give me to help alieve the pain. Not even an Ibuprofen was offered! Or even a referral to pain management!

I lost my phone while there. A woman named Zan was extremely kind and helpful helping me look for it. We did find it. People in that office are great and I love Dr Lau.

Excellent experience

Kind, caring, knowledgeable staff and physicians. Good parking.

Everyone was friendly and caring

All was well presented clean professional. Staff and facility

Easy parking, great facility, and the staff is excellent.

It was beautiful how I got the help I was searching for. I think the staff done an amazing job

Easy access, appropriate services provided for minor surgery needed.

Efficient and friendly

Everyone thanked me for being patient

Everyone was so nice and professional

Thanks to your team!

treatment is top notch

Everything was done in a professional manner.

Love the staff

The PT I am working with Emily is very personable and educates me on anything I can do to better my hand pain.

The parking payment process is a challenge for many of your patient population, namely seniors who don't use cell phones for paying bills, etc., and aren't tech savvy. As an employee myself of UAB, I was very angered yesterday about how the parking payment is set up. There is no information given to the payment prior to the Dr visit, and no information explain g that parking must be paid in advance. Patients are forced to provide banking and private info on their phones to some company out of Atlanta.

Friendly, professional, excellent care.

The provider was very informative concerning my case and also answering my questions regarding my medical condition!

Everyone I encountered from the front desk to the surgical suite was patient, understanding and caring. They listened to my problem and got it addressed very efficently and effectively.

Fairly prompt, not long wait.

This is the only hospital I’ve gone to when it concerns my hands

Great staff! Take time to listen and take your concerns seriously.