D. Wade Joiner, MD

i had a very good experience.

I have never been to a doctor office with more kind and caring staff. Dr Joiner had an emergency and his staff ensured we were rescheduled immediately. They were genuinely concerned for our well being and for the doctor.

I was satisfied with every aspect of my visit.

The waiting to be seenn is a long process. The tech and doctor have great manners and you are treated with kindness. Front desk staff was great.

Very Professional

All aspects of this unit are outstanding

The staff always makes sure I can visit the Pelham office because I can drive myself there. The young women who check me in and out are delightful; they are always smiling and upbeat. I love them.

Everyone was very professional and very nice. Treated me well.

Very good

Everyone is always nice and do a great job,

Wait time was considerably less at this visit.

Every person in Dr. Joiner’s office was kind, efficient and helpful. I’m glad I’m back with Dr. Joiner.

Friendly and nice people

Staff was nice and helpful

VERY FRIENDLY CARING COURTESY AND SPEEDY.THIS WAS MY FIRST TIME WITH THIS DOCTOR. AND THEY MADE ME FEEL LIKE THEY REALLY CARED ABOUT MY WELL BEING.

Everyone was nice and respectful

I was very satisfied how that I was treated by the staff they showed respect and kindness.

I got in and out quickly!

Excellent

Dr Joiner was a good doctor helpful and very professional

The staff is friendly & helpful. Dr Joiner is always professional, answers my questions & gives me all options.

All the ladies are good at moving the patients to where they need to be tested.

Didn’t take long

Don’t overbook!

Exceptional doctor with great staff

Everything went as planned with my appointment.

I got called back in a timely manner. The staff were friendly and prepared. The doctor was able to answer all my questions and wasn't rushed. Thank you for your service.

Post op visit. Very efficient and thorough.

Even though I arrived early I was seen very quickly. All staff were friendly and professional.

The entire staff was so pleasant and willing to answer questions.

Everyone was knowledgeable and professional.

professional,courteous

Very courteous staff & facility great.

As my previous appointment, all staff and doctors were very good. Had 9:20 appointment. Was called back for initial eye exam around 9:40. Released to back to waiting area. Called back for optic nerve testing around 10:05. Sent back to waiting area. Saw doctor around 10:50. Left facility at 11:05. Staff member at check out for setting my next appointment appeared to have difficulty reading a calendar and setting up my next appointment. When I arrived for my appointment, there were approximately 15 people in the waiting area. Most I talked to were seeing Doctor Joiner. At approximately 9:40, a sign was put on the check in area shelf indicating that Doctor Joiner was running behind and that if you wanted to reschedule your appointment, to see staff at front desk. Don’t understand how they could get that far behind by 9:40. There appeared to be plenty of staff to handle the patients. This is not the first time I’ve experienced this. This is truly an example of poor managing of the facility and overbooking the doctor. If this experience continues, I will be looking for another facility for my care.

It was great. Very lovely. Everyone worked together to ensure me & other patients, as well. I felt safe and cared for. All personnel was very professional and attentive.

Feels he is knowledgeable.

Everything ande everyone was great

I’m a long term patient of Dr Joiner and feel confident in his ability. His staff is capable and pleasant.

Wait time was OK and Dr, Joiner performed a good examination as expected.

Excellent!

The wait time was only about 15 min. I was in and out in about 1 hr. Everything went very smoothly and all technicians and Dr were thoughtful , friendly and professional. Great appointment.

Some progress. Still healing

Dr. Joiner is very thorough and a great doctor.

Very professional doctors and staff

Dr. Joiner is so personable along with his extreme expertise- he was a pleasure to see on this appointment. On time and polite and friendly staff.

Very short wait time. Excellent explanations of my condition and procedure. Courteous.

Dr Joiner and his staff are so organized. He is knowledgeable and is professional.

Was able to get a same day appointment on very short notice.

Helpful explained everything. Doesn't happen now that I am old lady and not an NSF and NASA Fellow😅

The staffs and the Doctor Mr Wade did a very good job.

friendly people, Dr Joiner is a good doctor

The staff was very attentive and friendly. Each and every question I had was answered in a clear and direct manor. This made my decision for surgery an easier one.

Very pleased with the visit and wait time

I got in very quickly and all staff and dr were most kind

I would like for my doctor to ask if I had any questions or have any concerns and need to renew any prescriptions. The assistant always asks questions but I’m not sure he ever look at her notes.

Several patients had to take the same test before seeing Dr. Joiner, and that caused the wait time to be longer.

Every staff member was polite, friendly, respectful & focused on helping me.

They always help you with my question

One can appreciate the professionalism and service provided by highly qualified personnel. There was not a time that I came for treatment that I did not fill welcomed. Thank you again for your careens.

My visit was a good one.

Great care

I had a great experience at your Tuscaloosa clinic.

Dr Joiner is the best!

Good

professional staff were fine, and Dr. Joiner excellent, but there was too long a wait time.

This was a followup appointment. I waited inn the front waiting area for 30 minutes then was called back and asked questions and did an e-charting type test then took to another waiting area for another 20 minutes before actually seeing Dr. Joiner. Thankfully his exam only took about 8-10 minutes, In total I was there for a 10:45 appointment and left at 12:20. Glad my appointment was not later in the day if he continues to run later as the day goes on. I remember my initial appointment ran over two hours most of it waiting in one place or the other.

the wait to see doctor was a little long

Dr Joiner cares about my eye care.

I’m not satisfied with the long wait times. It’s always “they’re running behind today.”

The visit was good and the ladies were very kind and helpfull

As always, Dr. Joiner was thorough in the actual patient experience, which is greatly appreciated. However, as has happened on some occasions and appointments in the past, there was a considerable wait time (40 minutes) between my appointment time and first going back for the screening. The check-in window had a sign that Dr. Joiner was running behind and that patients could reschedule their appointment if desired. There were no other appointments available for later that day, and since he is at the Vestavia office (where he indicated he wishes to see me) only on Tuesdays, there were really no realistic options but to wait. Even after the initial intake screening, there was still a very extended time to actually be seen by Dr. Joiner, who, while thorough and willing to answer questions, always seems to be rushed. The actual time with the intake technicians and their procedures, and with Dr. Joiner (~10 minutes) took approximately 30 minutes, but the entire episode from showing up at my appointment time to check out was almost exactly 2 hours.

Staff was courteous, friendly and explained what they were doing as they explained what they were doing.

I arrived an hour early and I never sat down before they called me back.

The Laser center was exceptional. I had an appointment at 8am, I got there at 8:05, signed in, within a couple of minutes they took me back, took my vitals, put drops in my eye, I sat back in the waiting area. I was called back a few minutes later. I was done with my procedure by 8:45!

No waiting Called back at appointment time

Thank y'all for your help y'all did a great job

Great location and free parking. Friendly and professional staff.

Excellent service

The team was very professional and I was made to feel like I was in capable hands

Always good because Doctor and all of the Staff are the best.

Dr. Joiner was patient in answering my questions and putting me at ease about the upcoming procedure. The staff was very professional.

Staff was excellent. Friendly and knowledgeable. dr was great and explained every detail that I understood. Listened too my fears and acknowledged those fears.

I am really pleased with my son’s visit and I really like the staff and doctor. I felt my son’s needs and my concerns were addressed and met!

Thorough, efficient and friendly staff. Dr Joiner is top notch.

Professionalism was great!

Every thing was great

Dr Joiner took time with me and explained how glaucoma effects vision and the surgery

Good experience.

Timely

Always very thorough and answers my questions

I would recommend Dr. Joiner and the entire staff at Callahan to anyone looking for eye care.

In and out didn't feel thing nurses and doctors was great

Everything and everyone was fantastic... kudo's goes to Nurse Loretta....

I could tell that everyone who helped me had done what they do many times before and were very knowledgeable and helpful.

Satisfied

Did a complete evaluation exam of my left eye .

The support staff, the techs and Dr Joiner are always so nice and are kind to patients. I appreciate them all. Thank you .

It was not as crowded and I didn’t have to wait as long on this visit. Love Dr Joiner.

Access to patient Portal , info.

No long wait. Friendly help.

Happy that Dr. Joiner was able to see me. We did not have to wait long, maybe 20 minutes. The appointment time was perfect timing. The staff was very accommodating. We were in and out within an hour, so I appreciate our time being respected.

I had zero problems and my eyesight is so much better!

Everyone there was so professional and genuinely care about patient's eye health

The check out lady lacks basic customer service skills. The other staff in the office are always very friendly and helpful.

Good care

Dr Joiner is an excellent doctor

Quick, professional and kind.

We like the Doctor an staff

Very polite and efficient. Answered all my questions and did a great job of explaining things

My Mother was very pleased with Dr and his staff, she felt a little hope after leaving his office,

Friendly staff, nice facilities, Dr joiner Elaine everything to expect during and after cataract surgery

I waited a reasonable period to be seen. The Dr Joiner and nurses were very professional. The office is very clean. I recommend them.

It was a good experience

I was glad that Dr Joiner will do laser on my eyes to relieve some pressure. As always everyone is nice.

Made me feel at ease

It was great ""!!!

Everyone is friendly and helpful.

Everyone is so. nice and helpful

Very busy. Wait time was manageable. Staff was polite and friendly.

Very thorough and professional visit.

Loved the anesthesiologist!!! He was very sweet and reassuring. The before nurses and after nurses were very helpful.

Dr. JOINER is the best ! We are very thankful he is our Doctor. We highly recommend him to anyone who needs the best care for their eyes.

I love Dr. Joiner and the staff, but the wait time is so long. I think they overbook. You shouldn't have to wait 2 hours to get in and get out for a post op check up.

Dr. Joiner is Great Best Dr I vist

Dr. Joiner is in my opinion a world class ophthalmologist, and I'm fortunate to be his patient.

Very timely. Technician doing the pre/exam was excellent, knowledgeable, timely, explained process and great “face of the practice.”

Every person I interacted with was kind, attentive, and made me feel genuinely cared for throughout my visit.

Quick and efficient

Thorough and professional

It was very well run. Everyone was very pleasant and helpful.

The front office staff is always extra professional. They are a keeper. The doctor and technicians were professional and helpful. Great place for eyecare needs

polite, pleasant professional staff make visit a pleasure

Everything was very efficient and organized from making the appointment to pre check in and the appointment itself.

Excellent staff and doctor

The nurse were wonderful they care in my first visit they were was made from a to Z and I felt that’s a great service and personality

They stay on schedule and don't waste your time

All the staff are very efficient, kind, friendly and make you feel at ease. Dr. Joiner and his Team are awesome!

I had a post op appointment with Dr Joiner, and he gave me instructions on what medications to use and how long to keep taking them. He did a thorough examination and I have another appointment 3 weeks after that one.

Dr. Joiner and his staff were very friendly and showed sincere concern for my problem. He was right on schedule and performed thorough exam.

Super. I have someone who will find out whats going on with me.

Dr Joiner has ALWAYS treated me with professionalism, concern, care, and respect.

Eyecare, reception, and overall experience are always professional and friendly. I really appreciate Dr. Joiner and his team!

I was very impressed with the staff. It was my first visit. I really liked Dr Joiner.

Very professional and caring staff

Good

Very kind staff Dr seems to truly care

Wonderful, caring & professional staff. Dr Joiner is an outstanding physician! He listens & he gives very understandable information to me, the patient.

Excellent

Thanks for your services.

This time was a longer wait than usual. Also seemed unorganized. Probably because most might have been post-op. Staff is always friendly and doctor is very thorough and explains things well. Thanks for your services.

GREAT SERVICE!!

Everyone was great! I just wish the Dr would have taken the time to listen also. He was very professional. If we did say something it was because we had to interrupt him bc he didn't ask a question except about what color my eye drops were. I was trying to tell him something bout me running into things that are to my side. And he didn't say what my vision was with my glasses but I know it was horrible bc I had to use rlly big letters. The corrected vision that was on there was with that glasses machine.

Always a great experience it was a new young lady in training she's going to do great thank you guys so much you save my vision over the years I really appreciate it

Professional

Every part of my visit was exceptional. All of the attendants was very professional an polite.

Always friendly, kind and patient. Even though they have a heavy workload, I feel seen and heard.

Excellent care

Dr. Joiner has been my eye doc for several years now. I had to travel to Vestavia for an emergency apt since he wasn't at the Tuscaloosa location but the nurses at Vestavia location are just as friendly!

professional and friendly techs and dr JOiner is jsutt he best, he encourages and gently undestands and and answer s any fears or questions you might have!!! he is the best!!!

The staff at UAB Vestavia is very professional and efficient.

Excellent care. Best Doctor!

Great customer service!

People were very friendly and proceeded profesionally.

Dr Joiner & staff are very knowledgeable & accommodating.

I received excellent care and attention at the Vestavia location.

Excellent!

Everyone was very helpful and the doctor explained my condition and the surgery well.

The staff is friendly, organized and helpful. The doctor is at the top of his field. The wait time can be frustrating but understandable. This clinic is in high demand. A+ Thank you for your service.

Dr. Joiner is a warm, caring physician who takes the time to fully examine you and make sure you understand your particular needs. I personally don’t know how he takes care of as many patients as he does. He is an extraordinary physician.

I had Jenny [ ] for my needle stick because I am a hard stick and she did a fantastic job! Got me the first time and never missed

Everyone was very professional and friendly

Always a great experience seeing the doctors and nurses at UAB,,,

He seamed to be in a hurry to get to the next patient.

Dr joiner greatly improved my vision and always is kind and compassionate towards my eye treatment

My appointment was on time and neither one was friendly and courtesy

exellent Doctor and staff

They were fast and professional. No complaints.

The surgery was prompt. There was very little wait time. Staff was very professional and friendly.

Excellent

Extreme kindness and excellent care

I trust Dr. Joiner with my eye care. He is experienced and knows his craft.

Dr Joiner was thorough and confident about his findings. He was conservative about planned surgical options. I felt heard and cared for.

They are backed by state of the art technology.

Thankful to have a very good Doctor who is always kind and answers any questions we have. We trust his knowledge and experience knowing he will make correct decisions.

Friendly staff, willing to help and adjust to the patient's need and request.

Dr. Joiner is very down to earth and easy to talk to. He showed care and compassion during my visit.

Everyone is nice and the doctors are great.

The staff and Dr. Joiner were very professional and informed. A very pleasant visit.

Dr. Joiner constantly consults with two other eye specialists regarding my complicated eye condition(s). I feel extremely fortunate to have him as one of my vision physicians!!! e

Dr. Joiner is all the above, he is very thorough and take nothing for granted. He will check to be sure all is well if there is anything remotely suspicious.

I was pleasantly pleased with the care that I received.

Dr Joiner did a post-op on my cataract surgery. He did a thorough job on checking everything.

I called at 11:50 and the 3 or 4 office people there would not answer the phone.

excellent staff and professional. waiting time minimum. great doctor Joiner

Convenient location

Dr. Joiner is the best. He has been treating me for my Glaucoma for years.

Very good doctor

The level of care is exceptional

MD care and outcome of cataract surgeries were just as anticipated

They were very nice and wonderful knowledge of my situation.

Getting seen on time.

Everything was great, very pleased with Dr Joiner and the entire staff.

Great staff

I was satisfied with my results but I remain optimistic that he referred me a retinal specialist and praying everything will go well there. Thanks for your service and support. No video

Getting the help needed

He was on time with my appointment

good report

State of the art facility and excellent physician.

Professional

Close to home

The out come.

Good news that eyes are doing good.

Leaving with a smile lol

Check-in, nurse and Dr. JOINER.

Great MD care along with staff

People were knowledgeable

Time with the physician

Getting out quickly