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Abigail Jones

Abigail Jones, CRNP

Neurology

Video Visit
Need help scheduling? Call 205-801-8986

Highlights

Age Groups Seen

  • Adults

Languages

  • English

Locations

  1. Neurology Clinic at UAB Hospital-Highlands

Expertise

Education

  • Graduate School: University of Alabama School of Nursing, 2020

Board Certifications

  • -: American Academy of Nurse Practitioners, 2020

Ratings & Reviews

4.9 of 5 stars

101 ratings, 34 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

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    5 out of 5 stars
    Reviewed on 3/20/2026

    Abigail Palco Jones was extremely proficient, knowledgeable, and professional. She imparted information thoroughly, helping me process and comprehend details about my health condition and course of treatment. She did a great job managing my appointment in every way, including how and where to check out and exit, which I found very helpful. I could not be more pleased with the medical care she provided.

    5 out of 5 stars
    Reviewed on 3/18/2026

    They make sure you understand before you leave

    5 out of 5 stars
    Reviewed on 3/18/2026

    Very friendly and professional!!!

    5 out of 5 stars
    Reviewed on 3/9/2026

    My provider showed great care and compassion trying to understand my issues.

    5 out of 5 stars
    Reviewed on 3/3/2026

    They are wonderful!!

    5 out of 5 stars
    Reviewed on 3/2/2026

    Pleasant experience but for needed painful test

    5 out of 5 stars
    Reviewed on 3/1/2026

    Everyone was very friendly. This is hard appt for me to come to, since our mother had Alzheimer’s. Once getting there, everyone helped me to be at ease.

    5 out of 5 stars
    Reviewed on 2/16/2026

    Very professional. Answered all my questions.

    5 out of 5 stars
    Reviewed on 2/2/2026

    Office staff were fabulous

    5 out of 5 stars
    Reviewed on 2/2/2026

    Very helpful and professional.

    5 out of 5 stars
    Reviewed on 1/10/2026

    Everyone was very kind

    5 out of 5 stars
    Reviewed on 1/6/2026

    I was pleased with the CRNP she was knowledgeable professional Concerned about what would be best for my health.

    5 out of 5 stars
    Reviewed on 12/23/2025

    Real professional!

    5 out of 5 stars
    Reviewed on 12/16/2025

    Excellent staff. I couldn't be more pleased!

    5 out of 5 stars
    Reviewed on 12/10/2025

    Everyone was very professional and answered all my questions. Everyone really put me at ease and listened well to all my concerns.

    4 out of 5 stars
    Reviewed on 12/9/2025

    Excellent service

    5 out of 5 stars
    Reviewed on 12/3/2025

    Everyone was very nice and helpful

    5 out of 5 stars
    Reviewed on 12/2/2025

    Wonderful experience!!

    5 out of 5 stars
    Reviewed on 11/26/2025

    No complaints. Great staff.

    5 out of 5 stars
    Reviewed on 11/25/2025

    The staff is very caring and knowledgeable. My wait time is always short considering the number of patients.

    5 out of 5 stars
    Reviewed on 11/14/2025

    Very welcoming environment. The nurse we met with listened very carefully and spent time with me. She clearly understood my concerns about an upcoming procedure.

    4 out of 5 stars
    Reviewed on 11/11/2025

    The main thing is the length of time to get an appointment.

    5 out of 5 stars
    Reviewed on 10/29/2025

    Excellent service

    1 out of 5 stars
    Reviewed on 10/27/2025

    Everything told at this visit was made light of & completely opposite of the previous diagnosis given, therefore causing major confusion.

    5 out of 5 stars
    Reviewed on 10/15/2025

    The visit was the best. No long sitting to be waited on and no long sitting to be seen by the doctor. Thanks Palco!

    5 out of 5 stars
    Reviewed on 10/13/2025

    From check in to the end of the appointment everyone was kind courteous and professional.

    2 out of 5 stars
    Reviewed on 10/10/2025

    My experience yesterday was extremely bad and I was totally disappointed because Dr Mirron and Dr Letang were not there in the meeting like they said they would and they didn't have my results from Dr Letang.

    5 out of 5 stars
    Reviewed on 9/3/2025

    Staff and nurses were friendly and professional

    5 out of 5 stars
    Reviewed on 8/20/2025

    Seen on time and took time to listen to all concerns.

    5 out of 5 stars
    Reviewed on 8/11/2025

    Very good visit. Everyone was very kind and courteous. Appointment was on time and efficient. Would like to Thank everyone.

    5 out of 5 stars
    Reviewed on 6/13/2025

    I am very impressed with the neurology clinic. Much better than my previous provider.

    5 out of 5 stars
    Reviewed on 6/10/2025

    My time is just as important as the physician or NP that I am seeing. When my appointment is at 9;00am I don’t expect to be seen at 10:00am. I got up to walk out when they stopped me. If it ever happens again I will not return. I’m on a schedule also. I had an appointment to have labs at Kirkland Clinic at 10:30 and another appointment to see a different physician at 11:30. Had to have my lab work done at UAB Highlands. Lab not near as good as the one at Kirkland Clinic. Not satisfied at all. NP was really nice once I got to see her but she almost didn’t get a chance to see me. Also supposed to be scheduling a sleep study and I’ve heard from nobody.

    5 out of 5 stars
    Reviewed on 6/9/2025

    Very friendly & kind

    5 out of 5 stars
    Reviewed on 4/25/2025

    Everyone was very professional and I didn't wait long. She took time and made sure I understood the answers to each question I asked.